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What should I expect? (Home Visits)

I will arrive with everything I need  - my massage plinth, towels, pillows etc, so all you need to do is show me your preferred location and I will get set up. (Space wise, somewhere you can lie down in with enough space for someone to walk around you). 

You will be given paperwork to complete, asking information including your contact details, health and injury history, current medication, activity levels and details about any of your current injuries. I will go into more detail about your injury (if you have one) and carry out a physical assessment of it. You will then be treated using a variety of massage and stretching techniques, with aftercare and stretching advice given if required. 

If you are not injured, e.g. requiring more of a general loosen-up massage, a relaxing massage, or a lymphatic drainage massage, you will still need to fill out paperwork on your first appointment, but will not require a detailed assessment. 

Do you treat clients with health issues?

It will depend on your individual needs. Mobility wise, you should be able to get onto, lie down and get up off the massage plinth without assistance. If you have a disability which prevents this, please message to discuss if it is possible to adapt the treatment to your requirements. Please message for confirmation that I can treat you for your particular health issue, as you may require a doctors note to confirm you are fit to be treated.

What should I wear?

I recommend wearing clothes that are comfortable and don't restrict your movement (for assessment) and that you don't mind possibly getting a little bit of oil on (as you will usually have some on your skin after your treatment). For your massage, let me know what you feel comfortable wearing. For a full body massage, I will most likely ask you to go down to your underwear or shorts if you have them (please wear stretchy or loose-fitting shorts), but I can work around this and do stretching techniques through clothes if preferred. I will also use towels to cover areas that I am not working on.*Face coverings are no longer required by law but are still advised for close contact services, so please feel free to wear one*

Clients under the age of 16

For clients younger than 16 years old, they must be accompanied by a parent or guardian, who will need to sign to consent for treatment on behalf of the young person.

Cancellation policy

Please be aware that I have a 24-hour cancellation policy - with no shows and late cancellation to be invoiced the full price of your missed appointment. 

If you have requested use of a room at MACBI Community Hub for your appointment, please be aware that they have a 7 day room cancelation policy.

Covid-19 measures in place

- Please reschedule if you or someone you have been in contact with is showing symptoms of covid-19/ illness.
- Hand gel and hand washing facilitates used regularly
- Following guidance for cleaning. 

Can I book an appointment somewhere other than my home?

 

Yes, I can arrange to hire a room for use for your appointment (currently using a room in MACBI Community Hub). Please note that the room hire cost will be added to your appointment cost, with the cancelation period for room hires being 7 days in advance. 

Please contact me if you would like to make a booking outside your home, e.g. for a sports event, corporate bookings, etc. 

What payment methods do you accept?

Cash, most cards, apple pay, google pay, bank transfers, and can also send payment links and invoices on request.

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