What should I expect? (MACBI Community Hub)

I will meet you near the reception area, or give me a wave if you are sitting in the seating area, and lead you to the treatment room.

Once in the treatment room, you will be given paperwork to complete, asking information including your contact details, health and injury history, current medication, activity levels and details about any of your current injuries. I will go into more detail about your injury and carry out a physical assessment of it. You will then be treated using a variety of massage and stretching techniques, with aftercare and stretching advice given if required. 

If you are not injured, e.g. requiring more of a general loosen up massage, a relaxing massage, or a lymphatic drainage massage, you will still need to fill out paperwork on your first appointment, but will not require a detailed assessment. 

Do you treat clients with health issues?

It will depend on your individual needs. Mobility wise, you should be able to get onto, lie down and get up off the massage plinth without assistance. If you have a disability which prevents this, please message to discuss if it is possible to adapt the treatment to your requirements. Please message for confirmation that I can treat you for your particular health issue, as you may require a doctors note to confirm you are fit to be treated.

What should I wear?

I recommend wearing clothes that are comfortable and don't restrict your movement (for assessment) and that you don't mind possibly getting a little bit of oil on (as you will usually have some on your skin after your treatment). For your massage, let me know what you feel comfortable with wearing. For a full body massage I will most likely ask you to go down to your underwear or shorts if you have them (please wear stretchy or loose fitting shorts), but I can work around this and do stretching techniques through clothes if preferred. I will also use towels to cover areas that I am not working on.*Face coverings are now required for all appointments - following government guidelines*

Clients under the age of 16

For clients younger than 16 years old, they must be accompanied by a parent or guardian, who will need to sign to consent for treatment on behalf of the young person.

Cancellation policy

Please be aware that I have a 24-hour cancellation policy - with no shows and late cancellation to be invoiced the full price of your missed appointment. 

Covid-19 measures in place

- Screening of clients before treatments.Please reschedule if you or someone you have been in contact with is showing symptoms of covid-19 - a high temperature, a new continuous cough, a loss or change in your sense of smell or taste.
- Hand gel and hand washing facilitates available.
- Face coverings are required for clients (unless exempt).- Therapist to wear face mask (and visor for working in high risk zone). 
- Room is ventilated.
- Following guidance for cleaning. - NHS Test and Protect - close contact services are required to keep the contact details of clients for 21 days for this purpose. As a massage therapist, I require the above information for booking your appointment, and my treatment records, so consent to share your contact details (not any other details) will be asked for at the start of your appointment. This information is voluntary. 

Can I book a home visit appointment?

Yes, I have started back to offering limited home visits in the local area (Fraserburgh, Mintlaw, Ellon, Turriff and surrounding areas). Unfortunately due to limited working hours, I am only offering home visits for those looking a double appointment, with bookings made at least 1 week in advanced (to cancel my room in Mintlaw). 
Please contact to book, or provisionally book a double appointment at the MACBI Community Hub requesting it as a home visit with your address. I will confirm if this is possible in a separate email after your automatic booking confirmation email (please check your spam email if you have not receive any reply within a day). 
A double appointment is currently £70 for two hours.